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Peter C Winwood, Bowden R and Fiona Stevens
Psychosocial Safety Climate (PSC) is increasingly being recognised as a ‘cause of causes’ and a significant mediator/moderator of a number of important workplace behaviours and attitudes including; morale, cynicism,engagement, commitment and absenteeism. In this paper we examine the role of PSC within the Aged Care industry in Australia. Currently this industry is notable for having the very high levels of workplace injury and compensation claims, particularly among unregistered carers. Our results indicate that there is a clear economic argument for owners and managers of aged care facilities to address issues of suboptimal PSC within their facilities as a priority. Failure to do so can result in a progressive download spiral of poor performance, low commitment, staff turnover (and rehiring costs) associated with high injury and compensation costs.